Job Description
About Us
We are a leading technology firm specializing in data exchange solutions and data analytics for government agencies and enterprise clients. Our platform enables seamless, secure, and efficient data sharing across various stakeholders, with a focus on transparency, compliance, and innovation.
To know more about us: Harnessing Data for Public Good | CDPG
Role Overview We are looking for a dynamic Delivery Manager to bridge the gap between software development and successful client implementation. The ideal candidate will possess a strong technical foundation in software development combined with a proven ability to manage project lifecycles, handle customer expectations, and meet rigorous deadlines. A key part of the role involves active customer engagement, understanding client requirements, and preparing compelling project proposals tailored to customer needs.
Key Responsibilities
- Deeply understand the architecture and functionality of the software to effectively communicate technical requirements and constraints to both developers and clients.
- Prepare, develop, and present comprehensive project proposals, including scope, timelines, budgets, and benefits, tailored to customer initiatives.
- Lead end-to-end project planning, from initial scope definition to final deployment.
- Collaborate with cross-functional teams including product management, engineering, security, and compliance to meet customer requirements.
- Manage multiple projects simultaneously, balancing scope, schedule, and resource constraints.
- Ability to handle customer expectations, escalations and be the SPOC to close crucial deals.
- Act as a bridge between customer needs and technical teams to ensure successful implementation and ongoing support.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s preferred.
- 8+ years of experience in program/project management within software development in a service driven setup is a big plus.
- Proven experience managing customer engagements, developing project proposals, and delivering customer-focused solutions.
- Strong technical understanding of cloud platforms, APIs, data APIs, and system integration.
- Excellent stakeholder management, communication, and presentation skills.
- Ability to navigate complex organizational landscapes and adapt to evolving customer requirements.
Preferred Skills
- Experience in preparing technical and commercial project proposals.
- Experience working in multi-stakeholder environments.
- Experience working with government or public sector clients in India is highly desirable.
- Familiarity with data privacy, security standards, and compliance requirements in India (e.g., IT Act, data localization laws).
Location & Work Environment
- Office Location: Bangalore (Located within the IISc Campus).
- Work Model: Hybrid (4 days in-office per week).
- Travel: Occasional travel to the client site to ensure seamless project delivery and maintain client relationships.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work on impactful government-driven digital initiatives.
- Dynamic and inclusive work environment.
- Opportunities for professional growth and development.
Diversity & Inclusion
We are committed to building a diverse and inclusive workplace. We strongly encourage and prefer applications from qualified women candidates for this leadership position.